Assistant Spa Manager

Hand & Stone Franchise Corp; California; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health Benefits

401K + Employer Match

Paid Vacation

Employee discounts

Employee referral bonus

Job summary

Hand & Stone Franchise Corp is seeking a full-time Assistant Spa Manager to lead sales operations and deliver exceptional customer experiences at a prime spa location. The role targets driving sales, coaching staff, and achieving strong conversion rates in a fast-paced environment.

The position offers base pay with commissions/bonuses, comprehensive benefits, and opportunities for growth in the next 12–36 months.

Qualifications

• Retail/sales experience required; management experience preferred but not required.
• Strong people-focused selling mindset and enthusiasm for growth.
• Ability to coach frontline staff and drive sales performance.

Responsibilities

• Oversee sales operations and achieve targets while delivering excellent customer service.
• Train and mentor front desk staff on sales techniques.
• Manage spa conversions and financial results.
• Promote health and wellness benefits of spa services and products.
• Ensure flexible scheduling and strong organizational planning.

Skills

Sales

Leadership

Customer service

Training & coaching

Communication

Tools

Millennium software

Job description

$19 per hour plus bonus

Franchised Spa is seeking a full-time Assistant Manager to oversee its sales operations. The Assistant Spa Manager is responsible and accountable for achieving sales targets while providing an exceptional level of customer service. This location is in a highly desirable market, and the position has tremendous growth potential in the next 12-36 months.

Assistant Spa Manager position responsibilities include, but are not limited to:

• Demonstrate the ability to SELL!
• Delivering outstanding customer experiences in spa services and retail operations
• Initial and ongoing training of front desk staff relating to sales
• Responsible for Spa conversion rate
• Achieving financial results
• Ability to coach and mentor staff relating to sales goals
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Strong organizational/planning and computer skills
• Knowledge and understanding of all spa services and product line
• Ability to promote the health and wellness benefits of both massage therapy and facials

What’s in it for you?

• Base salary plus commissions and generous bonuses
• Flexible schedules
• Professional and safe work environment
• Health Benefits
• 401K + Employer Match
• Paid Vacation
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Position Requirements:

• Retail/ sales experience (management experience preferred, but not required)
• A passion for people and sales
• High level of enthusiasm
• Knowledge of Millennium software (preferred, but not required)