Assistant Spa Manager

Hand & Stone Franchise Corp; Austin (TX); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Supplemental Insurance Options

Paid Vacation

Flexible Scheduling

Employee Discounts on Spa Services & &

Employee Rewards & Recognition

Employee Referral Bonuses

A Team That Works Hard, Supports Each

Job summary

Hand & Stone Massage and Facial Spa in South Austin, TX, is seeking an energetic Assistant Spa Manager to lead a busy team and deliver exceptional guest experiences. You will coach staff, manage front-desk operations, and drive memberships and retail goals while maintaining a welcoming, high-standard spa environment.

The right candidate loves people, thrives in a fast-paced setting, and can balance sales objectives with outstanding guest care.

Qualifications

• Experience in retail management, sales, or hospitality leadership.
• Naturally people-oriented with strong relationship-building skills.
• Able to drive sales goals and customer memberships.
• Organized and capable of managing details in a fast-paced environment.
• Leads by example and fosters team accountability and growth.

Responsibilities

• Lead and motivate the team, coach and celebrate wins while holding everyone accountable.
• Oversee daily spa operations: scheduling, inventory, payroll, and reporting.
• Drive membership, package, and retail goals and promote self-care benefits.
• Greet guests, answer questions, book appointments, and ensure memorable visits.
• Support the Spa Manager and collaborate to meet spa goals.
• Maintain a positive, high-standard work environment.

Skills

Retail management

Sales

Hospitality leadership

People skills

Scheduling systems

Tools

Appointment-booking software

Scheduling systems

Job description

We're Hiring: Assistant Spa Manager!

Hand & Stone Massage and Facial Spa | South Austin, TX

Love people? Love a good challenge? Have a knack for turning a busy day into a great one? We might just be your perfect match!

We're looking for an energetic, people-loving, sales-savvy Assistant Spa Manager to join our South Austin team!

This isn't your average management gig. We're looking for someone who can lead with confidence, bring the good vibes, celebrate wins, tackle challenges, and help create an amazing experience for both our guests and our team.

If you're the type who can juggle a busy front desk, motivate a team, crush a sales goal, and still have a smile on your face, we want to meet you!

What You'll Be Doing

• Be the ultimate team cheerleader! Coach, motivate, mentor, and celebrate your team's successes while holding everyone accountable.
• Make spa magic happen! Keep daily operations running smoothly, from scheduling and inventory to payroll and reporting.
• Bring the sales energy! Inspire your team to achieve membership, package, and retail goals while helping guests discover the benefits of regular self-care.
• Create unforgettable guest experiences! Welcome guests, answer questions, book appointments, and turn everyday interactions into reasons to come back.
• Be the Spa Manager's right hand! Collaborate, problem-solve, take initiative, and help bring the spa's goals to life.
• Keep the good vibes AND the high standards! Build a positive, supportive environment where teamwork, accountability, and results go hand in hand.

You Might Be Our Person If...

• You've got experience in retail management, sales, or hospitality leadership.
• You're a natural people person who loves building relationships.
• Sales goals excite you rather than scare you!
• You're organized enough to keep the details straight, even when things get a little chaotic.
• You know how to have fun at work while still getting things DONE.
• You can give great feedback, have tough conversations, and help people grow.
• You're comfortable with technology, scheduling systems, and administrative responsibilities.
• You're excited about massage, skincare, and the health and wellness industry.
• You're available for a flexible schedule, including evenings, weekends, and holidays.
• Bonus points if you've sold memberships or worked with appointment-booking software!
• Most importantly? You're someone who leads by example, takes ownership, and understands that a successful team doesn't happen by accident.

The Perks (Because You Deserve Some TLC Too!)

• Medical, Dental & Vision Insurance
• 401(k)
• Supplemental Insurance Options
• Paid Vacation
• Flexible Scheduling
• Employee Discounts on Spa Services & Products
• Employee Rewards & Recognition
• Employee Referral Bonuses
• A Team That Works Hard, Supports Each Other & Knows How to Have Fun!

Ready to Lead, Grow & Glow?

We're not just looking for someone to fill a position. We're looking for someone who wants to make an impact, grow as a leader, and help our South Austin spa thrive!

Sound like your kind of place?

Great leadership. Great energy. Great skin. What's not to love?