Assistant Spa Manager

Hand & Stone - 4301 W William Cannon - Austin, TX; Austin (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Supplemental Insurance Options

Paid Vacation

Flexible Scheduling

Employee Discounts on Spa Services & &

Employee Rewards & Recognition

Employee Referral Bonuses

A Team That Works Hard, Supports Each

Other team incentives

Job summary

Hand & Stone Massage and Facial Spa in South Austin is seeking an energetic Assistant Spa Manager who will lead with confidence, motivate a team, and deliver memorable guest experiences. You will juggle front-desk operations, coaching, and sales goals while ensuring consistent, high-level service and smooth daily operations in a busy spa environment.

Flexibility for evenings, weekends, and holidays is required, and prior experience in retail, hospitality, or spa leadership will help you hit

Qualifications

• Experience in retail management, sales, or hospitality leadership.
• Natural people person who loves building relationships.
• Sales goals excite you and you can drive results.
• Organized and able to keep details straight in a busy setting.
• Able to lead by example, provide feedback, and develop others.
• Comfortable with scheduling systems and administrative tasks.

Responsibilities

• Be the team cheerleader: coach, motivate, mentor, and celebrate successes while holding everyone accountable.
• Keep daily operations running smoothly from scheduling to payroll and reporting.
• Inspire the team to achieve membership, package, and retail goals and guide guests to services.
• Welcome guests, answer questions, book appointments, and foster repeat visits.
• Collaborate with the Spa Manager and help execute spa goals with initiative.
• Maintain a positive, high-standard work environment with teamwork and accountability.

Skills

Retail management

Sales

Hospitality leadership

People skills

Organization

Feedback

Technology familiarity

Scheduling software

Tools

Appointment-booking software

Job description

We're Hiring: Assistant Spa Manager!

Hand & Stone Massage and Facial Spa | South Austin, TX

Love people? Love a good challenge? Have a knack for turning a busy day into a great one? We might just be your perfect match!

We're looking for an energetic, people-loving, sales-savvy Assistant Spa Manager to join our South Austin team!

This isn't your average management gig. We're looking for someone who can lead with confidence, bring the good vibes, celebrate wins, tackle challenges, and help create an amazing experience for both our guests and our team.

If you're the type who can juggle a busy front desk, motivate a team, crush a sales goal, and still have a smile on your face, we want to meet you!

What You'll Be Doing

• Be the ultimate team cheerleader! Coach, motivate, mentor, and celebrate your team's successes while holding everyone accountable.
• Make spa magic happen! Keep daily operations running smoothly, from scheduling and inventory to payroll and reporting.
• Bring the sales energy! Inspire your team to achieve membership, package, and retail goals while helping guests discover the benefits of regular self-care.
• Create unforgettable guest experiences! Welcome guests, answer questions, book appointments, and turn everyday interactions into reasons to come back.
• Be the Spa Manager's right hand! Collaborate, problem-solve, take initiative, and help bring the spa's goals to life.
• Keep the good vibes AND the high standards! Build a positive, supportive environment where teamwork, accountability, and results go hand in hand.

You Might Be Our Person If...

• You've got experience in retail management, sales, or hospitality leadership.
• You're a natural people person who loves building relationships.
• Sales goals excite you rather than scare you!
• You're organized enough to keep the details straight, even when things get a little chaotic.
• You know how to have fun at work while still getting things DONE.
• You can give great feedback, have tough conversations, and help people grow.
• You're comfortable with technology, scheduling systems, and administrative responsibilities.
• You're excited about massage, skincare, and the health and wellness industry.
• You're available for a flexible schedule, including evenings, weekends, and holidays.
• Bonus points if you've sold memberships or worked with appointment-booking software!
• Most importantly? You're someone who leads by example, takes ownership, and understands that a successful team doesn't happen by accident.

The Perks (Because You Deserve Some TLC Too!)

• Medical, Dental & Vision Insurance
• 401(k)
• Supplemental Insurance Options
• Paid Vacation
• Flexible Scheduling
• Employee Discounts on Spa Services & Products
• Employee Rewards & Recognition
• Employee Referral Bonuses
• A Team That Works Hard, Supports Each Other & Knows How to Have Fun!

Ready to Lead, Grow & Glow?

We're not just looking for someone to fill a position. We're looking for someone who wants to make an impact, grow as a leader, and help our South Austin spa thrive!

Sound like your kind of place?

Great leadership. Great energy. Great skin. What's not to love?