Assistant Site Manager: Lead People & Guest Experience

Whistle Express Car Wash; Lexington (SC); On-site; USD 19,000 - 25,000; Full time

Job summary

Whistle Express Car Wash is seeking an Assistant Site Manager to work with the Site Leader in Lexington, SC. This role focuses on developing team members, delivering exceptional guest experiences, and maintaining high standards across operations.

You will supervise onboarding, scheduling, and daily site activities while promoting unlimited wash memberships and other services to engage customers and drive revenue. Prior supervisory experience is preferred for this hands-on leadership position.

Qualifications

• Experience leading or supervising a team.
• Ability to own outcomes and drive results.
• Comfort in a fast-paced outdoor environment.

Responsibilities

• Team Development & Support: onboard and guide team members, manage scheduling and workload, foster a positive culture.
• Customer Experience: greet guests, answer questions about services, promote memberships, resolve issues with leadership escalation when needed.
• Operational Excellence: ensure daily site operations, monitor safety and cleanliness, report issues and coordinate restocking.
• Sales Support: upsell memberships and services, support promotions and track opportunities to boost revenue.
• Problem-Solving and Decision Making: diagnose issues quickly, make informed decisions, collaborate with the team.

Job description

Whistle Express Car Wash is seeking an Assistant Site Manager to work with the Site Leader in Lexington, SC. This role focuses on developing team members, delivering exceptional guest experiences, and maintaining high standards across operations.

You will supervise onboarding, scheduling, and daily site activities while promoting unlimited wash memberships and other services to engage customers and drive revenue. Prior supervisory experience is preferred for this hands-on leadership position.