Site Manager: Lead Operations, People & Guest Experience

Whistle Express Car Wash; North Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Whistle Express Car Wash seeks a Site Manager in North Charleston, SC to lead daily operations, develop the team, and uphold guest experience. You will own the site’s performance, safety, and standards while building a positive culture that motivates staff and inspires guests.

You will drive memberships and service recommendations, coach staff, and ensure the site delivers best-in-class customer engagement in a fast-paced outdoor environment.

Qualifications

• Proven leadership and teambuilding abilities.
• Strong communication and customer service focus.
• Ability to manage day-to-day operations and meet targets.
• Experience in driving sales and membership programs.

Responsibilities

• Lead and develop the on-site team including supervisors and staff.
• Maintain safety, quality, and brand standards across the site.
• Oversee equipment, maintenance, and uptime to ensure smooth operations.
• Drive sales, memberships, and profitability through coaching and promotions.
• Monitor KPIs and optimize staffing and workflows to hit site targets.

Skills

Leadership

Customer service

Operations management

Sales

Team development

Job description

Whistle Express Car Wash seeks a Site Manager in North Charleston, SC to lead daily operations, develop the team, and uphold guest experience. You will own the site’s performance, safety, and standards while building a positive culture that motivates staff and inspires guests.

You will drive memberships and service recommendations, coach staff, and ensure the site delivers best-in-class customer engagement in a fast-paced outdoor environment.