Assistant Site Manager - Lead People & Own Outcomes

Whistle Express Car Wash

Charleston (SC)

On-site

USD 42,000 - 68,000

Full time

13 days ago

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Job summary

Whistle Express Car Wash is seeking an Assistant Site Manager to partner with the Site Manager in Charleston, SC. You will develop the team, own the guest experience, and solve problems in real time to uphold our high standards.

You will lead onboarding, scheduling, and performance coaching while promoting unlimited memberships and services to drive revenue. A strong, customer-focused leader with prior supervisory experience will thrive in this fast-paced outdoor setting.

Qualifications

Onboard and develop new team members, upholding company values and site procedures.
Provide guidance to improve team performance and outcomes.
Assist with scheduling and shift management to balance staffing and workload.
Foster a positive team culture, recognize achievements, and address conflicts.
Identify training needs and coordinate development opportunities to enhance capabilities.

Responsibilities

Greet customers warmly and ensure they feel welcomed at every visit.
Answer questions about services, memberships, and promotions clearly.
Resolve customer concerns promptly; escalate to Site Leader when needed.
Promote unlimited wash memberships and other services to boost engagement.
Monitor site operations and provide feedback to improve guest experience and efficiency.