Site Team Leader: Develop People & Elevate Guest Experience

Whistle Express Car Wash; South Carolina; On-site; USD 42,000 - 66,000; Full time

Job summary

Whistle Express Car Wash is seeking an Assistant Site Manager to work alongside the Site Manager, developing the team, managing guest experience, and solving problems in real time. You will uphold standards and own outcomes in a fast-paced environment.

Ideal candidates have prior management or supervisory experience, a focus on customer experience, and a proactive approach to ops. This role involves outdoor work and daily leadership responsibilities at our SC site.

Qualifications

• Experience leading people and owning outcomes.
• Track record of ownership matters more than a specific title.

Responsibilities

• Develop and support the team, onboarding new members and guiding performance.
• Assist in scheduling and shift management to ensure adequate staffing.
• Promote a positive team culture and address conflicts promptly.
• Greet customers warmly and ensure a welcoming experience at every visit.
• Upsell memberships and services to boost engagement and revenue.
• Monitor site operations and report issues to the Site Leader for quick resolution.

Skills

Team leadership

Team development

Customer service

Problem solving

Job description

Whistle Express Car Wash is seeking an Assistant Site Manager to work alongside the Site Manager, developing the team, managing guest experience, and solving problems in real time. You will uphold standards and own outcomes in a fast-paced environment.

Ideal candidates have prior management or supervisory experience, a focus on customer experience, and a proactive approach to ops. This role involves outdoor work and daily leadership responsibilities at our SC site.