Assistant Site Manager - Lead Ops & Customer Experience
El Car Wash
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
El Car Wash in Melbourne, FL seeks an Assistant Site Manager to drive daily operations, build a high-performing team, and elevate customer experiences. You’ll lead when the Site Manager is away, coach staff in real time, and manage metrics to push performance. Prior supervisory experience and a car wash/retail background are preferred.
This hands-on role demands flexibility, strong communication, and a focus on safety and efficiency across all shifts.
Qualifications
- Reliable attendance and punctuality are essential.
- Previous supervisory or shift management experience required.
- Ability to coach and develop team members in real time.
- Capable of resolving team conflicts constructively.
- Strong operational skills: labor, scheduling, throughput.
- Customer-first mindset even under pressure.
- Ability to read daily metrics and act on them.
- Flexible evenings, weekends, and holiday availability.
- Background in car wash, QSR, retail, or hospitality is a plus.
Responsibilities
- Run daily site operations and staffing across shifts.
- Support recruiting, onboarding, and schedule planning.
- Provide real-time coaching and development for staff.
- Address conflicts promptly and constructively.
- Set service standards for fast, friendly experiences.
- Track metrics like sales, labor, and throughput; act to improve.
Skills
Education
Job description
El Car Wash in Melbourne, FL seeks an Assistant Site Manager to drive daily operations, build a high-performing team, and elevate customer experiences. You’ll lead when the Site Manager is away, coach staff in real time, and manage metrics to push performance. Prior supervisory experience and a car wash/retail background are preferred.
This hands-on role demands flexibility, strong communication, and a focus on safety and efficiency across all shifts.
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