Assistant Site Manager: Lead, Develop & Drive Results

Socket.dev; Oneonta (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager and lead a fast-paced outdoor environment. You will develop the team, own the guest experience, resolve issues in real time, and uphold high standards across operations.

You will guide onboarding, support scheduling, promote memberships, and help drive customer satisfaction and site performance in a dynamic, hands-on role.

Qualifications

• Needs prior supervisory or management experience.
• Must own outcomes and drive results.
• Strong problem-solving and decision-making skills.

Responsibilities

• Develop and mentor team members, onboard and train staff.
• Greet and assist customers, explain services and memberships.
• Maintain site operations, safety, and equipment readiness.
• Support sales efforts, promotions, and upsell opportunities.
• Identify issues, propose practical solutions, and act quickly to keep operations on track.

Skills

Team leadership

Problem solving

Customer service

Sales support

Operations excellence

Job description

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager and lead a fast-paced outdoor environment. You will develop the team, own the guest experience, resolve issues in real time, and uphold high standards across operations.

You will guide onboarding, support scheduling, promote memberships, and help drive customer satisfaction and site performance in a dynamic, hands-on role.