Assistant Site Manager: Lead Teams, Elevate Experiences

Express Wash Operations LLC; Olive Branch (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Leader in a fast-paced, outdoor car wash environment. You will help develop the team, own the guest experience, solve problems in real time, and uphold standards across the operation.

You will onboard new team members, assist with scheduling, promote memberships, and drive improvements to keep daily operations running smoothly while maintaining a positive team culture.

Qualifications

• Must have prior management or supervisory experience.
• Ability to lead people, own outcomes, and drive results.
• Comfortable in a fast-paced, outdoor environment.

Responsibilities

• Assist in onboarding and developing team members, ensuring values and procedures are understood.
• Support scheduling and shift management to ensure proper staffing.
• Promote a positive team culture and recognize achievements.
• Greet customers, answer questions about services and promotions, and resolve concerns promptly.
• Promote unlimited wash memberships and upsell services to help meet site goals.
• Check equipment daily, support safety protocols, and identify operational improvements.

Skills

Team leadership

Customer service

Operations management

Sales support

Problem solving

Job description

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Leader in a fast-paced, outdoor car wash environment. You will help develop the team, own the guest experience, solve problems in real time, and uphold standards across the operation.

You will onboard new team members, assist with scheduling, promote memberships, and drive improvements to keep daily operations running smoothly while maintaining a positive team culture.