Assistant Site Manager II: Lead Growth & Sales + Incentives

Express Wash Concepts LLC; Princeton (NJ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Recognition programs

Ongoing training and development

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts LLC is seeking an Assistant Site Manager in Cincinnati to oversee daily store operations, engage customers, and drive sales at a busy car wash location. You will lead a team, manage schedules, and ensure quality and safety standards are met.

The role requires 1+ year of leadership, 2+ years in customer service, and familiarity with POS and Office tools. Competitive hourly pay and incentives, plus benefits and growth opportunities, are offered.

Qualifications

• High school diploma or equivalent required; degree preferred.
• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation.
• Basic IT skills, including POS systems and Microsoft Office.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate quality control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and SOPs.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledgebase.
• Further growth through educational/training opportunities.
• Perform other related duties as required and assigned.

Skills

Leadership experience

Customer service

Verbal communication

De-escalation techniques

Professional image

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts LLC is seeking an Assistant Site Manager in Cincinnati to oversee daily store operations, engage customers, and drive sales at a busy car wash location. You will lead a team, manage schedules, and ensure quality and safety standards are met.

The role requires 1+ year of leadership, 2+ years in customer service, and familiarity with POS and Office tools. Competitive hourly pay and incentives, plus benefits and growth opportunities, are offered.