Assistant Site Manager II — Growth Path in Auto Wash Ops

Express Wash Concepts; Newport News (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Recognition programs

Ongoing training and professional dev.

Unlimited Wash Club membership

Discount on retail items

Uniforms provided

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts in Newport News, VA is seeking an Assistant Site Manager. Earn a competitive $22.00 per hour with incentives tied to site performance, with clear growth paths from Assistant Site Manager to leadership roles.

The role focuses on operations, customer service, and sales while mentoring a team in a fast-paced car wash environment. You'll support store operations, lead teams, and drive revenue through upselling unlimited wash packages, all while upholding safety standards and

Qualifications

• High school diploma or equivalent required; additional degree preferred.
• At least 1 year of leadership experience.
• 2+ years of customer service experience, with de-escalation skills.
• Basic IT proficiency including POS systems and Microsoft Office.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams.
• Manage labor, scheduling, and payroll processes.
• Monitor inventory, safety protocols, and quality control.
• Handle cash management, reconciliations, and deposits.
• Address customer escalations calmly and effectively.
• Learn wash process and equipment to expand knowledge base.

Skills

Leadership

Customer service

Communication

Flexibility

Training

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts in Newport News, VA is seeking an Assistant Site Manager. Earn a competitive $22.00 per hour with incentives tied to site performance, with clear growth paths from Assistant Site Manager to leadership roles.

The role focuses on operations, customer service, and sales while mentoring a team in a fast-paced car wash environment. You'll support store operations, lead teams, and drive revenue through upselling unlimited wash packages, all while upholding safety standards and