Assistant Shop Manager - Lead a Fast-Paced Auto Service Team

Socket.dev; Cypress (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Paid time off

Training & growth

Leadership path

Job summary

Take 5 Oil Change is seeking an Assistant Shop Manager to help lead a fast-paced team on the shop floor. You’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experiences, stepping in as Manager on Duty when needed to keep the shop safe, efficient, and running smoothly.

We provide paid, hands-on training to teach the technical skills and service standards needed to succeed the Take 5 way. Automotive experience is valued, but not required!

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading, coaching, or mentoring others.
• Commitment to following and maintaining facility and safety policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• Ability to remain calm, organized, and solutions-focused during busy periods.
• Ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from your work location.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

Take 5 Oil Change is seeking an Assistant Shop Manager to help lead a fast-paced team on the shop floor. You’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experiences, stepping in as Manager on Duty when needed to keep the shop safe, efficient, and running smoothly.

We provide paid, hands-on training to teach the technical skills and service standards needed to succeed the Take 5 way. Automotive experience is valued, but not required!