Assistant Shop Manager — Fast-Paced Auto Service Leader

Driven Brands Inc.; Solon (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay

Weekly bonus opportunities

Medical, vision, dental, 401(k) with

Paid time off

Paid training

Career growth paths

Job summary

Take 5 Oil Change is hiring an Assistant Shop Manager in Ohio. You will support daily shop operations, coach a fast-paced team, and step in as Manager on Duty to keep service fast and safe while maintaining high standards.

We offer hands-on training, competitive hourly pay with weekly bonuses, and strong benefits. Automotive experience is valued but not required, with clear paths from shop roles to leadership.

Qualifications

• Minimum 6 months customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• Commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• Ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from work location.

Responsibilities

• Support Shop Manager with daily operations and team development.
• Lead as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Coaching

Job description

Take 5 Oil Change is hiring an Assistant Shop Manager in Ohio. You will support daily shop operations, coach a fast-paced team, and step in as Manager on Duty to keep service fast and safe while maintaining high standards.

We offer hands-on training, competitive hourly pay with weekly bonuses, and strong benefits. Automotive experience is valued but not required, with clear paths from shop roles to leadership.