Assistant Shop Manager — Fast-Paced Auto Service Leader

Driven Brands, Inc.; Kent (OH); Presencial; USD 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly bonus opportunities

Medical, vision, dental benefits

Paid time off

Resumo da oferta

Take 5 Oil Change is seeking an Assistant Shop Manager to support daily shop operations, lead a fast-paced team, and deliver the high standard of service customers expect. You’ll step in as Manager on Duty, help coach colleagues, and ensure safety, accuracy, and efficiency on the shop floor.

Training is provided; automotive experience helps but is not required. This role offers an hourly pay range with potential bonuses, benefits, paid time off, and a clear career growth path through internal

Qualificações

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading or mentoring others in a fast-paced environment.
• A commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Reliable transportation to and from your work location.

Responsabilidades

• Complete opening and closing procedures.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.

Conhecimentos

Customer service

Leadership

Descrição da oferta de emprego

Take 5 Oil Change is seeking an Assistant Shop Manager to support daily shop operations, lead a fast-paced team, and deliver the high standard of service customers expect. You’ll step in as Manager on Duty, help coach colleagues, and ensure safety, accuracy, and efficiency on the shop floor.

Training is provided; automotive experience helps but is not required. This role offers an hourly pay range with potential bonuses, benefits, paid time off, and a clear career growth path through internal