Assistant Shop Manager — Fast-Paced Auto Service Leader

Driven Brands, Inc.; Austin, Northern (TX, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly pay

Weekly bonus opportunities

Full benefits (medical, vision, dental

401(k) with company match

Paid time off

Paid training and career growth

Job summary

Take 5 Oil Change is hiring an Assistant Shop Manager to help lead a fast-paced team on the shop floor. You will support the Shop Manager with daily operations, team development, and delivering a quick, friendly customer experience. Training is provided to teach Take 5 standards and certified technician responsibilities.

Automotive experience is valued but not required. You will step in as Manager on Duty, oversee workflow, and drive safe, high-quality service while upholding safety and

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• Commitment to following safety policies and practices.
• Strong communication skills and ability to provide direction and feedback.
• Reliable transportation to and from work location.
• Ability to meet applicable age and certification requirements, including Inspector Certification when required.

Responsibilities

• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Initiative

Accountability

Team coaching

Job description

Take 5 Oil Change is hiring an Assistant Shop Manager to help lead a fast-paced team on the shop floor. You will support the Shop Manager with daily operations, team development, and delivering a quick, friendly customer experience. Training is provided to teach Take 5 standards and certified technician responsibilities.

Automotive experience is valued but not required. You will step in as Manager on Duty, oversee workflow, and drive safe, high-quality service while upholding safety and