Assistant Shop Manager — Fast-Paced Auto Service Growth Path

Driven Brands, Inc.; Leesville (LA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Weekly bonus opportunities

Medical, vision, dental benefits

401(k) with company match

Paid time off

Paid training

Career growth paths

Job summary

Take 5 Oil Change is hiring an Assistant Shop Manager to lead on the shop floor, support the Shop Manager, develop the team, and ensure fast, friendly customer experiences. The role involves stepping in as Manager on Duty, maintaining safety, and meeting service standards.

Automotive experience is valued but not required; Paid, hands-on training is provided to teach technical skills and service standards in the Take 5 way.

Qualifications

• 6 months’ customer service experience in a fast-paced service environment.
• 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Team coaching

Problem solving

Job description

Take 5 Oil Change is hiring an Assistant Shop Manager to lead on the shop floor, support the Shop Manager, develop the team, and ensure fast, friendly customer experiences. The role involves stepping in as Manager on Duty, maintaining safety, and meeting service standards.

Automotive experience is valued but not required; Paid, hands-on training is provided to teach technical skills and service standards in the Take 5 way.