Assistant Shop Manager — Fast-Paced Auto Service Leader

Driven Brands, Inc.; Kentucky; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay

Bonus opportunities

Benefits: medical, vision, dental, 401

Paid time off

Paid training

Career growth paths

Job summary

Take 5 Oil Change is hiring an Assistant Shop Manager to lead and develop a fast-paced team on the shop floor. You’ll support daily operations, ensure a safe and efficient customer experience, and step in as Manager on Duty as needed.

We provide paid hands-on training to learn the Take 5 standards. Automotive experience is valued but not required, with opportunities to grow into leadership roles through strong performance and commitment.

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading or mentoring others in a fast-paced setting.
• Commitment to following and maintaining facility and safety policies.
• Strong communication skills and ability to coach others.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Safety compliance

Training

Job description

Take 5 Oil Change is hiring an Assistant Shop Manager to lead and develop a fast-paced team on the shop floor. You’ll support daily operations, ensure a safe and efficient customer experience, and step in as Manager on Duty as needed.

We provide paid hands-on training to learn the Take 5 standards. Automotive experience is valued but not required, with opportunities to grow into leadership roles through strong performance and commitment.