Assistant Service Operations Coordinator, Building Management Systems (BMS)

Control Solutions Group, Inc.; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Savings Plan

Health savings accounts

Job summary

Control Solutions Group, Inc., an EMCOR Group company, seeks an Assistant Service Operations Coordinator for Building Management Systems (BMS) to join our New York City team. The role involves managing BMS-related duties, including material management, dispatching, invoicing, subcontracts, POs, and contract documentation.

The ideal candidate will have a positive, proactive attitude with HVAC/controls or construction experience, strong Microsoft Office skills, and the ability to work well in a

Qualifications

• College graduate or minimum one year’s experience in HVAC, Controls or Construction Company.
• Excellent communication skills both oral and written.
• Excellent organization skills; customer service oriented.

Responsibilities

• Receive service requests from customers and price quotes.
• Dispatch service technicians.
• Review work orders for contract compliance and additional work.
• Assist Safety Manager and ensure proper safety equipment.
• Order parts and source best price.
• Monitor accounts receivable and maintain records.
• Generate customer invoices.
• Set up and renewal of contracts.
• Review and markup contracts.

Skills

HVAC knowledge

Communication

Organization

Customer service

Microsoft Office

Education

College degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

About Us

We offer complete building controls and engineering solutions, including precision design, software programming, graphics, and commissioning. Combining leading-edge technology, open-protocol solutions, and customized service, we help clients improve building management for greater efficiency, comfort, and security.

Job Summary

Control Solutions Group, Inc., an EMCOR Group company, seeks an Assistant Service Operations Coordinator, Building Management Systems (BMS) to join ourNew York City team.

In this role, the Assistant Service Coordinator will assist in a broad array of activities related to the management of Building Management Systems. These tasks include but are not limited to material management, dispatching, construction invoicing, issuing subcontracts and POs, reviewing and editing contract verbiage, tracking change orders and contract values and maintaining various construction-related documentation logs.

The individual must have a positive attitude, and be a self-starter willing to take initiative, and wear several hats as part of a cooperative team. The position requires an individual adept with Microsoft Office and with some construction or mechanical contracting support and/or coordination experience.

Experience with controls, BMS, BAS, DDC, Building Automation, Building Management, EPMS or Energy Management Systems is preferred.

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Essential Duties & Responsibilities

• Receive phone requests from customers for service/maintenance work and price quotes
• Dispatch all service technicians
• Review technician work orders for contract compliance and additional work
• Assist Safety Manager and ensure field personnel have proper safety equipment
• Order warehouse parts and maximize profits by searching for best price on materials
• Accounts Receivable - monitor and collect accounts receivable by contacting clients via telephone, email and mail; perform account reconciliations; maintain accounts receivable files and records, produce monthly reports, investigate and resolve customer irregularities and disputes
• Generate customer invoices
• Set up and renewal of contracts
• Contracts review and mark-up
• Send out warranty expiration notifications/solicitations for contracts.
• Assist Managers with all other duties as required

Qualifications

• College graduate or minimum one years’ experience in HVAC, Controls or Construction Company
• Excellent communication skills both oral and written
• Excellent organization skills
• Customer service oriented
• Proficient with Microsoft Word, Excel and PowerPoint

Physical Demands

• Regularly required to lift and move up to 25 pounds

Work Environment

This is a full-time, in-office position based in our New York City office.

The ideal candidate is a collaborative team player who can also work independently with minimal supervision. To succeed in this role, you must possess superior decision-making, problem-solving, and negotiation skills, alongside a proven ability to plan, schedule, and meet deadlines. Excellent customer service and strong client relations skills are required.

Benefits

We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affi ... policy.

Geographic Disclosure

New York, New York

Compensation Range: $70,000 - $90,000 / year (Commensurate with experience)

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