Assistant Service Manager (Weekends Off!)

Pecheles Ford; Washington (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401K Plan

Paid time off

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Discounts on products and services

Job summary

Pecheles Automotive in Washington is seeking an Assistant Service Manager to support a busy service department. This role works closely with the Service Manager to deliver exceptional customer experiences and drive service performance.

The ideal candidate has automotive experience, strong communication, and the ability to thrive in a fast-paced setting. This full-time position offers a Monday–Friday schedule (weekends off), competitive benefits, and opportunities for growth within the locally

Qualifications

• Must be organized and friendly.
• Demonstrated ability to manage others.
• Strong time management and punctuality.
• Excellent communication skills with customers and team.
• Professional appearance and demeanor.

Responsibilities

• Works with customers and technicians to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Calculates cost of parts and labor to restore vehicle per customer specifications.
• Estimates costs of mechanical, electrical, or other repairs.
• Enters itemized estimates and explains them to customers.
• Schedules appointments with customers.
• Maintains CSI at or above company standards.
• Keeps work area organized, clean and safe.
• Follows safeguards rules and company policies.
• Demonstrates the company’s core values.

Skills

Organized

Team leadership

Time management

Excellent communication

Professional appearance

Driver's license

Background check

Job description

Assistant Service Manager (Weekends Off!)

Pecheles Automotive is growing in Washingtonand is currently seeking anAssistant Service Manager to support our busy Service Department.

This position will work closely with the Service Manager, to deliver exceptional customer experiences. The ideal candidate will haveprior automotive experience, strong customer service skills, and the ability to thrive in a fast-paced service environment.

Candidates should be comfortable working directly with customers, handling multiple priorities, and contributing to a team-oriented atmosphere. Strong communication and organizational skills are essential for success in this role.

Our Service Center operatesMonday through Friday between 7:30AM and 6PM. If you are looking to grow your career with a well-established and expanding automotive organization, we encourage you to apply.

What We Offer

• Medical, Dental, & Vision Insurance
• 401K Plan, early enrollment available
• Paid time off and vacation (Earn 3 days PAID vacation after just 6 months!)
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated.
• Long term job security
• Discounts on products and services
• Service Center Closed Saturdays & Sundays

Duties and Responsibilities

• Works with customers and technicians to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Schedules appointments with customers.
• Meets dealership’s standards for repair and order production.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills, including a commitment to attendance and punctuality.
• Fantastic communication skills.
• Professional, well-groomed personal appearance.
• Valid Driver's License; Clean driving record.
• Willing to submit to a pre-employment background check & drug screen.