Assistant Service Manager (Weekends Off!)

Joe Pecheles Automotive; Washington (NC); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid time off

Growth opportunities

Vehicle purchase plan

Family owned

Job security

Discounts

Closed weekends

Job summary

Pecheles Automotive in Washington is seeking an Assistant Service Manager to support our busy Service Department. You will work closely with the Service Manager to deliver exceptional customer experiences and oversee daily service operations in a fast-paced shop.

The ideal candidate has automotive experience, strong customer service skills, and a proven ability to manage priorities while maintaining high standards. Join a family-owned shop with growth opportunities and a focus on team success.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills and punctuality.
• Excellent communication skills.
• Professional, well-groomed appearance.
• Valid Driver's License; clean driving record.
• Willing to submit to pre-employment background check & drug screen.

Responsibilities

• Works with customers and technicians to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor for vehicle restoration.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimates and explains them to customers.
• Schedules appointments with customers.
• Maintains CSI and an organized, clean, safe work area.

Skills

Organized personality

People management

Time management

Communication skills

Professional appearance

Valid drivers license

Background check and drug screen

Job description

Pecheles Automotive is growing in Washington and is currently seeking an Assistant Service Manager to support our busy Service Department. This position will work closely with the Service Manager, to deliver exceptional customer experiences. The ideal candidate will have prior automotive experience, strong customer service skills, and the ability to thrive in a fast-paced service environment. Candidates should be comfortable working directly with customers, handling multiple priorities, and contributing to a team-oriented atmosphere. Strong communication and organizational skills are essential for success in this role.

Our Service Center operates Monday through Friday between 7:30AM and 6PM.

What We Offer

• Medical, Dental, & Vision Insurance
• 401K Plan, early enrollment available
• Paid time off and vacation (Earn 3 days PAID vacation after just 6 months!)
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated.
• Long term job security
• Discounts on products and services
• Service Center Closed Saturdays & Sundays

Duties And Responsibilities

• Works with customers and technicians to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Schedules appointments with customers.
• Meets dealership’s standards for repair and order production.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills, including a commitment to attendance and punctuality.
• Fantastic communication skills.
• Professional, well-groomed personal appearance.
• Valid Driver's License; Clean driving record.
• Willing to submit to a pre-employment background check & drug screen.