Assistant Service Manager (Weekends Off!)

Pecheles Toyota/Ford; Washington (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Pecheles Automotive in Washington is seeking an Assistant Service Manager to support a busy Service Department. This role reports to the Service Manager and requires automotive experience, strong customer service skills, and the ability to thrive in a fast-paced environment.

The successful candidate will work with customers and technicians, advise on services, and help drive CSI while maintaining a collaborative team atmosphere.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills, including a commitment to attendance and punctuality.
• Fantastic communication skills.
• Professional, well-groomed personal appearance.
• Valid Driver's License; Clean driving record.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Works with customers and technicians to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Schedules appointments with customers.
• Meets dealership’s standards for repair and order production.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Skills

Leadership

Communication

Time management

Customer service

Professional appearance

Valid driver's license

Job description

Assistant Service Manager (Weekends Off!)

Pecheles Automotive is growing in Washingtonand is currently seeking an Assistant Service Manager to support our busy Service Department.

This position will work closely with the Service Manager, to deliver exceptional customer experiences. The ideal candidate will have prior automotive experience, strong customer service skills, and the ability to thrive in a fast-paced service environment.

Candidates should be comfortable working directly with customers, handling multiple priorities, and contributing to a team-oriented atmosphere. Strong communication and organizational skills are essential for success in this role.

Our Service Center operates Monday through Friday between 7:30AM and 6PM. If you are looking to grow your career with a well-established and expanding automotive organization, we encourage you to apply.

What We Offer

• Medical, Dental, & Vision Insurance


• 401K Plan, early enrollment available


• Paid time off and vacation (Earn 3 days PAID vacation after just 6 months!)


• Growth opportunities


• Employee vehicle purchase plans


• Family owned and operated.


• Long term job security


• Discounts on products and services


• Service Center Closed Saturdays & Sundays

Duties and Responsibilities

• Works with customers and technicians to identify required maintenance.


• Advises customers on necessary and recommended services.


• Offers additional services and repairs to customers.


• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.


• Estimates cost of mechanical, electrical, or other repairs.


• Enters itemized estimate on service order and explains estimate to customer.


• Schedules appointments with customers.


• Meets dealership’s standards for repair and order production.


• Maintains CSI at or above Company standards.


• Maintains an organized, clean and safe work area.


• Participates in required training.


• Records all hours worked accurately in company timekeeping system.


• Follows Safeguards rules and regulations.


• Demonstrates the Company’s Core Values


• Complies with Company policies and procedures.


• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.


• Other duties as assigned.

Qualifications

• Organized and friendly personality


• Demonstrated ability to manage others


• Time management skills, including a commitment to attendance and punctuality.


• Fantastic communication skills.


• Professional, well-groomed personal appearance.


• Valid Driver's License; Clean driving record.


• Willing to submit to a pre-employment background check & drug screen.