Service Experience Lead - Assistant Manager

Joe Pecheles Automotive; Washington (NC); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid time off

Growth opportunities

Vehicle purchase plan

Family owned

Job security

Discounts

Closed weekends

Job summary

Pecheles Automotive in Washington is seeking an Assistant Service Manager to support our busy Service Department. You will work closely with the Service Manager to deliver exceptional customer experiences and oversee daily service operations in a fast-paced shop.

The ideal candidate has automotive experience, strong customer service skills, and a proven ability to manage priorities while maintaining high standards. Join a family-owned shop with growth opportunities and a focus on team success.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills and punctuality.
• Excellent communication skills.
• Professional, well-groomed appearance.
• Valid Driver's License; clean driving record.
• Willing to submit to pre-employment background check & drug screen.

Responsibilities

• Works with customers and technicians to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor for vehicle restoration.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimates and explains them to customers.
• Schedules appointments with customers.
• Maintains CSI and an organized, clean, safe work area.

Skills

Organized personality

People management

Time management

Communication skills

Professional appearance

Valid drivers license

Background check and drug screen

Job description

Pecheles Automotive in Washington is seeking an Assistant Service Manager to support our busy Service Department. You will work closely with the Service Manager to deliver exceptional customer experiences and oversee daily service operations in a fast-paced shop.

The ideal candidate has automotive experience, strong customer service skills, and a proven ability to manage priorities while maintaining high standards. Join a family-owned shop with growth opportunities and a focus on team success.