Assistant Service Manager: Growth, Service Excellence

Gettel Automotive Group; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

FSA

401K

Holiday Pay

Paid Vacation

Paid Training

Growth Opportunities

Flexible Schedules

Employee Discounts

Vehicle Purchase Plan

Saturday Lunches

Accident Plan

Critical Care

Job summary

Gettel Automotive Group in Tampa, FL is seeking a Service Advisor to deliver an outstanding customer experience during every visit. You will be the first point of contact for guests, communicating clearly and professionally as you assess vehicle needs and explain repair recommendations.

In this role you will manage a high volume of customer interactions daily, coordinate with technicians, follow dealership processes, and ensure accurate documentation and timely updates.

Qualifications

• Experience delivering outstanding customer service in a fast-paced environment.
• Strong communication and active listening skills.
• Ability to multitask and stay organized during busy periods.

Responsibilities

• Provide outstanding customer experience as service advisor.
• Handle high customer contact count in person and on the phone.
• Follow GAMG’s reception and active delivery process.

Skills

Customer service

Communication

Multitasking

Professional appearance

Job description

Gettel Automotive Group in Tampa, FL is seeking a Service Advisor to deliver an outstanding customer experience during every visit. You will be the first point of contact for guests, communicating clearly and professionally as you assess vehicle needs and explain repair recommendations.

In this role you will manage a high volume of customer interactions daily, coordinate with technicians, follow dealership processes, and ensure accurate documentation and timely updates.