Assistant Service Manager: Elevate Service & Team

Holman; Centennial (CO); On-site; USD 73,000 - 104,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays

Paid Pregnancy/Parental leave

Paid Military Leave

Tuition Reimbursement

Job summary

Holman Honda Centennial is seeking an Assistant Service Manager to boost service satisfaction and department profitability while coordinating service staff and processes. You will support Service Advisors, manage staffing, and help train new hires in a fast-paced environment.

The role focuses on coaching staff, reviewing performance, and assisting with payroll and expenses. Holman emphasizes career growth and a collaborative culture in Centennial.

Qualifications

• Minimum 5 years automotive service experience.

Responsibilities

• Resolve customer issues and complaints, refer to Service Manager when needed.
• Assist Service Advisors, filling in for absent advisors and during overloads.
• Assist with training for new hires.
• Ensure staffing levels at advisor, office, service drive, and carwash workstations; monitor breaks and lunches.
• Coach and counsel employees on performance; provide feedback.
• Assist Service Manager with reviews and disciplinary actions and interviews.
• Monitor performance indicators for advisors.
• Review cash tickets daily for upsell and accuracy; assist with payroll.
• Assist in monitoring Service Department expenses and with closing and lockup duties.

Skills

Automotive service experience

Job description

Holman Honda Centennial is seeking an Assistant Service Manager to boost service satisfaction and department profitability while coordinating service staff and processes. You will support Service Advisors, manage staffing, and help train new hires in a fast-paced environment.

The role focuses on coaching staff, reviewing performance, and assisting with payroll and expenses. Holman emphasizes career growth and a collaborative culture in Centennial.