Service Director: Lead High-Performance Auto Service

Cardinalewaymazdamesa; Oakland (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, Vision after 90 days

401k provided by Empower

Ancillary insurance provided by Allset

FSA offered

Life Insurance by Cardinale Automotive

Job summary

Honda of Oakland is seeking a dynamic Service Director to lead our Honda Service Department to the next level. You will build high-performance teams, drive profitability, and foster a culture of accountability and excellence.

We are looking for an inspirational leader who develops talent, drives results, and makes a lasting impact on customer satisfaction and loyalty in a fast-paced automotive service environment.

Qualifications

• Ability to analyze service metrics and drive profitability.
• Strong leadership and team-building capabilities.
• Excellent communication with customers and staff.
• Proven track record of improving CSI and service performance.

Responsibilities

• Lead and motivate service personnel to maximize profitability.
• Train advisors, technicians, and other staff on dealership procedures.
• Drive customer satisfaction, retention, and loyalty.
• Forecast sales, gross profits, and expenses for the service department.
• Hold weekly department meetings and set service goals.

Skills

Analytical thinking

Leadership

Communication

Problem solving

Organizational skills

Team development

Education

Experience managing service teams

Job description

Honda of Oakland is seeking a dynamic Service Director to lead our Honda Service Department to the next level. You will build high-performance teams, drive profitability, and foster a culture of accountability and excellence.

We are looking for an inspirational leader who develops talent, drives results, and makes a lasting impact on customer satisfaction and loyalty in a fast-paced automotive service environment.