Assistant Service Manager

Morgan Properties, LP; Snow Hill Manor (MD); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Rent discount

Renewal commissions

Medical, Dental, Vision benefits

401(k) with company match

PTO + 10 holidays per year

Job summary

Morgan Properties, LP is hiring an Assistant Service Manager to oversee maintenance operations for our community. You will mentor the maintenance team, troubleshoot HVAC, electrical, plumbing, and carpentry issues, and ensure readiness for on-call emergencies.

The role requires scheduling on-call rotations, maintaining inventory, and inspecting buildings, including vacant units, while supporting the Service Manager with day-to-day tasks.

Qualifications

• One-year certificate, 2–4 years of related experience, or equivalent education and experience.
• HVAC/EPA/CFC Certification preferred.
• Active and valid driver’s license with personal vehicle.

Responsibilities

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure, and appliance repair.
• Establish and prepare a 24 hour on-call schedule for the team; be available for on-site emergencies.
• Manage and organize inventory of maintenance materials.
• Create and maintain on-call, preventive maintenance, make-ready, and work order schedules.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Skills

HVAC knowledge

Electrical

Plumbing

Carpentry

Dry walling

Exterior maintenance

Appliance repair

Education

1-year certificate / related education

2-4 years experience or equivalent

Tools

Inventory management

On-call scheduling

Job description

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!

Now hiring an Assistant Service Manager!

We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both company standards and applicable laws.

As the Assistant Service Manager, you will help to:

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives

• Base Pay: $31.00 - $34.00
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday - Friday
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business need

What we’ll expect from you:

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education and experience.