Assistant Service Manager

Morgan Properties; Parkville (MD); Hybrid; USD 39,000 - 43,000; Full time

Benefits offered by this job

Rent discount

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

Job summary

Morgan Properties is hiring an Assistant Service Manager for our 181-unit community. The role focuses on maintaining property standards according to company policies and applicable laws, with a strong emphasis on 24/7 on-call readiness.

You will lead a maintenance team across HVAC, electrical, plumbing, pool, carpentry, drywall, and appliance repairs, while managing schedules, inventory, and on-call rotations.

Qualifications

• HVAC, EPA/CFC Certification preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education.
• Active and valid driver’s license and personal vehicle required.

Responsibilities

• Manage, develop, and mentor the maintenance team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure, and appliance repair.
• Establish and manage a 24-hour on-call schedule; be available for on-site emergencies.
• Manage and organize inventory of maintenance materials.
• Establish schedules for on-call, preventive maintenance, make-readies, and work orders.
• Regularly inspect community buildings and vacant units.
• Complete tasks assigned by the Service Manager.

Skills

Maintenance expertise

Troubleshooting

Team leadership

On-call scheduling

Inventory management

Education

One-year certificate

2-4 years related experience

Job description

Advance your maintenance career with Morgan Properties Where Growth and Opportunity Await!

Now hiring an Assistant Service Manager!

We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 181unit community meet both company standards and applicable laws.

At Morgan Properties, we live by our PRIDE values Passion, Respect, Integrity, Development, and Entrepreneurial Spirit which guide how we work, grow, and support one another. From continuous growth and teamwork to accountability and leadership, these values are at the core of everything we do.

As the Assistant Service Manager, you will help to:

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives

• Base Pay: $28.00-$31.00/Hr.
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday – Friday: 8am-5pm
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business need

What we’ll expect from you:

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 2-4 years of related experience, or equivalent education and experience.