Assistant Service Manager

Crossroads Auto Group; Manhattan (KS); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

3 weeks PTO after 1 year

Career growth

Supportive dealership environment

Full-time position

Job summary

Manhattan Hyundai in Manhattan, Kansas, is seeking an experienced and motivated Assistant Service Manager to join our growing service department. You will support the Service Manager and service team to deliver an exceptional customer experience and maintain efficient department operations.

This full-time role offers a salary of $60,000–$80,000 per year, with 3 weeks of PTO after 1 year, and opportunities for career growth in a supportive dealership environment.

Qualifications

• Automotive service or dealership experience preferred.
• Experience as service advisor or service manager strongly preferred.
• Excellent customer service and communication skills.
• Strong leadership and organizational abilities.
• Ability to work in a fast-paced team environment.
• Professional, dependable, motivated attitude.

Responsibilities

• Assist with the day-to-day operations of the service department
• Support and motivate service advisors and technicians
• Ensure customers receive professional, timely, and friendly service
• Help monitor workflow, productivity, and department performance
• Assist with resolving customer concerns and maintaining customer satisfaction
• Maintain high standards for quality, communication, and efficiency
• Support the Service Manager with scheduling, training, and other department needs

Skills

Automotive service experience

Service management

Customer service

Leadership

Communication

Job description

Manhattan Hyundai - Manhattan, Kansas

Manhattan Hyundai is seeking an experienced and motivated Assistant Service Manager to join our growing service department.

Position Overview

The Assistant Service Manager will support the Service Manager and service team in delivering an exceptional customer experience, maintaining efficient department operations, and helping drive service department performance.

Compensation & Benefits

• Salary: $60,000-$80,000 per year, based on experience and qualifications
• 3 weeks of PTO after 1 year of employment
• Opportunity for career growth and advancement
• Supportive dealership environment
• Full-time position

Responsibilities

• Assist with the day-to-day operations of the service department
• Support and motivate service advisors and technicians
• Ensure customers receive professional, timely, and friendly service
• Help monitor workflow, productivity, and department performance
• Assist with resolving customer concerns and maintaining customer satisfaction
• Maintain high standards for quality, communication, and efficiency
• Support the Service Manager with scheduling, training, and other department needs

Qualifications

• Previous automotive service or dealership experience preferred
• Service advisor or service management experience strongly preferred
• Excellent customer service and communication skills
• Strong leadership and organizational abilities
• Ability to work in a fast-paced team environment
• Professional, dependable, and motivated attitude

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.