Assistant Service Center Manager

Warker LLC; Centreville (VA); Presencial; USD 70 000 - 100 000; Tempo integral

Resumo da oferta

Warker LLC seeks an Automotive Assistant Service Center Manager to lead and develop a skilled technician team, ensure safety, quality, and a superior customer experience. You will coach technicians, manage bay workflow, and support hiring and scheduling to maintain smooth operations.

The role emphasizes hands-on automotive service when needed, a focus on safety and service standards, and a drive for continuous improvement within a fast-paced environment.

Qualificações

• Strong leadership and coaching skills.
• Automotive service knowledge and hands-on ability.
• Customer-focused problem-solving and communication.
• Comfortable overseeing daily operations and workflow.
• Attention to safety, quality, and operational standards.
• Team-oriented mindset with a drive for improvement.

Responsabilidades

• Coach, train, and support technicians to maintain high performance.
• Oversee bay workflow and help ensure efficient service delivery.
• Assist with hiring-related tasks and support scheduling.
• Monitor and manage inventory to keep essential supplies available.
• Handle customer concerns and resolve issues professionally.
• Perform hands-on automotive service work as needed.
• Support sales goals and uphold company service standards.
• Promote teamwork, integrity, and continuous learning.

Conhecimentos

Leadership

Coaching

Automotive knowledge

Hands-on skill

Customer focus

Operations oversight

Safety standards

Teamwork

Descrição da oferta de emprego

Automotive Assistant Service Center Manager

Support daily operations in a fast-paced quick-lube service center by leading and developing a strong technician team. Ensure safety, service quality, and an exceptional customer experience.

Key Responsibilities

• Coach, train, and support technicians to maintain high performance
• Oversee bay workflow and help ensure efficient service delivery
• Assist with hiring-related tasks and support scheduling
• Monitor and manage inventory to keep essential supplies available
• Handle customer concerns and resolve issues professionally
• Perform hands-on automotive service work as needed
• Support sales goals and uphold company service standards
• Promote teamwork, integrity, and continuous learning

Qualifications & Skills

• Strong leadership and coaching skills
• Automotive service knowledge and hands-on ability
• Customer-focused problem-solving and communication
• Comfortable overseeing daily operations and workflow
• Attention to safety, quality, and operational standards
• Team-oriented mindset with a drive for improvement