Assistant Lube Center Manager

Grease Monkey 1402; Buda (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Grease Monkey 1402 is seeking an assistant manager to oversee daily operations, supervise retail staff, and ensure excellent customer service at our Texas store. The role focuses on 90% shop-focused activities and 10% administrative tasks, guiding a team toward achieving sales goals and a high standard of operations.

You will recruit and train staff, handle customer concerns, and collaborate with the head office to uphold brand standards.

Qualifications

• Minimum 3+ years experience as technician, service advisor, or in Quick Lube management.
• Strong interpersonal communication and customer service orientation.
• Ability to lead a team and manage time effectively.

Responsibilities

• Oversee daily store operations and staff.
• Recruit, train, and supervise retail staff.
• Address customer complaints professionally.
• Maintain health and safety standards.

Skills

Customer service orientation

People leadership

Staff training

Conflict resolution

Time management

Cash handling

Retail management

Communication skills

Team building

Problem solving

High-pressure environment

Mentoring

Education

High school diploma

Associates or Bachelor’s preferred

Tools

POS systems

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Our team is growing and we're looking for a friendly, communicative, and customer service-oriented assistant manager to help oversee daily operations at our store location. In this position, you will play a pivotal role in managing our team of retail associates, interfacing with our customers, and contributing to the overall success and profitability of the store.

Assistant Manager Duties and Responsibilities

• Technical Automotive Service and Mechanical Experience
• Recruit, train, and supervise retail staff
• State Vehicle Inspector a plus.
• Motivate staff to meet those sales goals
• Address customer complaints and issues in a professional manner
• Handle staff conflicts, complaints, and problems
• Prepare various promotional materials and in-store displays
• Ensure compliance with various health and safety regulations
• Collaborate with the head office to ensure store location lives up to standards
• Job is 90% shop focused and 10% administrative focused.

Requirements and Qualifications

• 3+ years experience working as a technician, service advisor, or in Quick Lube management.
• Excellent interpersonal communication capabilities
• Customer service-oriented attitude
• Confidence to lead and direct a team of associates
• Ability to stay organized and manage time effectively
• Strengths in leadership, management, team building, and problem-solving
• Capability to thrive in a fast-paced and oftentimes high-pressure environment
• Numerical and analytical knowledge to properly manage cash and financial records
• Understanding of basic business management functions
• Enthusiasm and a positive attitude
• Minimum of a high school diploma. Candidates with associate's or bachelor's degrees will be given a preference
• 3+ years of experience working in a retail environment, ideally in a supervisory role
• Proven competencies in effective communication and management
• Willingness to learn and tackle new challenges