Assistant Restaurant Manager: Lead, Train, Elevate Service

Dhanani Group Inc; Crest Hill (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Crest Hill, IL is looking for motivated restaurant team members and rising supervisors to join our fast-paced, guest-focused team. You’ll help deliver great experiences, train new hires, and support daily operations while upholding brand standards and financial goals.

The role offers hands-on career growth from team member to restaurant assistant manager, with opportunities to lead shifts, coach colleagues, and contribute to a welcoming, clean restaurant that delivers quality food

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Able to motivate employees, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders-puts your people and restaurant first-not yourself
• Create Memorable Experiences-Creates a service experience so good the guest can-t wait to come back to Burger King
• Administration-maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals
• Welcomes new team members and provides training
• Leads inspiring team huddles that motivate and inform the team
• Ensures team members receive ongoing training and coaching
• Builds the capability of the shift supervisors and prepares them for their next level
• Consistently thanks the team and celebrates success
• Actively coaches brand service behaviors-train, observe, provide feedback and celebrate
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures restaurant is welcoming and clean
• Ensures product quality and operations standards are delivered
• Partners with the Restaurant General Manager to create action plans to improve guest metrics
• Reviews sales and scheduling to ensure QSC is met
• Ensures accuracy of daily numbers, cash handling and HACCP Logs
• Reviews inventory efficiencies to create product orders
• Evaluates and implements cost controls
• Monitors people charts and production planning and makes adjustments
• Creates and monitors schedule and on-boards new team members
• Implements action plans to address employee needs and Operational Assessments

Skills

Guest service

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Burger King in Crest Hill, IL is looking for motivated restaurant team members and rising supervisors to join our fast-paced, guest-focused team. You’ll help deliver great experiences, train new hires, and support daily operations while upholding brand standards and financial goals.

The role offers hands-on career growth from team member to restaurant assistant manager, with opportunities to lead shifts, coach colleagues, and contribute to a welcoming, clean restaurant that delivers quality food