Growth-Minded Assistant Manager — Fast-Paced Team Leader

Dhanani Group Inc; Bourbonnais (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King franchise location in Bourbonnais, Illinois is seeking a proactive supervisor/lead to guide team members, uphold guest service standards, and support operational goals. You will train, supervise, and coach staff, manage schedules, and help ensure a welcoming, clean, and high-quality dining experience for guests.

Join a fast-paced team committed to delivering consistent service and strong financial results. Availability for all shifts, including weekends and holidays, is required.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders-puts your people and restaurant first—not yourself.
• Create Memorable Experiences-creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration-maintains the balance between providing a high-quality employee and guest experience and achieving financial goals.
• Welcomes new team members and provides them with the training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors-train, observe, provide feedback and celebrate.
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are consistently delivered.
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages new team members on-boarding process.
• Implements action plans to address employee needs and Operational Assessments.

Job description

Burger King franchise location in Bourbonnais, Illinois is seeking a proactive supervisor/lead to guide team members, uphold guest service standards, and support operational goals. You will train, supervise, and coach staff, manage schedules, and help ensure a welcoming, clean, and high-quality dining experience for guests.

Join a fast-paced team committed to delivering consistent service and strong financial results. Availability for all shifts, including weekends and holidays, is required.