Assistant Restaurant Manager — Lead, Train & Delight Guests

Baskin-Robbins; Massachusetts; On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedule – No late nights

Free Shift Meals

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Education Discounts

Medical and Dental

Cash Referral Program

Bonus Potential

Job summary

Watermark Donut Company, LLC is hiring an Assistant Store Manager to join its Boston network. The role focuses on overall store operations, local marketing, sales and profit goals, and leadership to the restaurant team.

The position is full-time with an annual salary of $46,000–$50,000 plus perks. Candidates should have a high school diploma and food service experience, with strong English communication and supervisory capabilities.

Qualifications

• High School degree or equivalent.
• Food service experience desirable.
• Ability to read and write English and perform basic arithmetic for store operation.
• Good oral and written communication skills.
• Good judgment and reasoning ability.
• Good analytical skills and business acumen.
• Ability to lead and supervise others.
• Ability to work irregular schedule, including nights and weekends at varied locations.
• Food Handler certification training provided
• Team-oriented and adaptable in a fast-paced environment.

Responsibilities

• Perform all responsibilities of restaurant team members to cover store functions.
• Lead team meetings and coordinate priorities with the Restaurant Manager.
• Oversee Brand Training Programs including scheduling and certification of staff.
• Maintain a guest-focused culture with exceptional service and quality products.
• Collaborate on new product rollouts, marketing, and POP setup.
• Ensure safety, food safety, and sanitation compliance across standards.
• Manage costs and monitor budgets to maximize profitability.
• Oversee inventory management and restocking.
• Assist with weekly labor scheduling and vendor orders.
• Coach and develop team performance and career growth.
• Drive sales, profitability, and guest satisfaction through leadership.

Skills

Leadership

Customer service

Interpersonal skills

English literacy

Basic arithmetic

Education

High School diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Watermark Donut Company, LLC is hiring an Assistant Store Manager to join its Boston network. The role focuses on overall store operations, local marketing, sales and profit goals, and leadership to the restaurant team.

The position is full-time with an annual salary of $46,000–$50,000 plus perks. Candidates should have a high school diploma and food service experience, with strong English communication and supervisory capabilities.