Boston Store Leader: Assistant Manager, Sales & Service

Dunkin' Donuts Incorporated; Boston (MA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedule – No late nights!

Free Shift Meals

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Education Discounts through Southern N

Medical and Dental

Cash Referral Program

Bonus Potential

Job summary

Watermark Donut Co., LLC in Boston is hiring an Assistant Store Manager to join our Dunkin' franchise network. You will oversee store operations, lead a guest‑focused team, drive sales, and support the Restaurant Manager with training, scheduling, and performance management.

We offer a competitive salary of $46,000 to $50,000 per year plus perks, flexible scheduling, and opportunities for advancement. Join us to help fuel the day for customers and communities across Boston area.

Qualifications

• High School degree or equivalent.
• Food service experience desirable.
• Ability to read and write English and perform basic arithmetic.
• Good communication and leadership skills.

Responsibilities

• Lead team meetings and communicate priorities with RM to staff.
• Oversee and execute Brand Training Programs — including scheduling, training, validating, and certifying staff.
• Create and maintain a guest-focused culture, ensuring exceptional service and welcoming environment.
• Collaborate with RM or DM to execute new product rollouts, training, marketing, and POP setup.
• Maintain safety, sanitation, and compliance with standards.
• Control costs and monitor budgets to maximize profitability.
• Complete inventory management and ensure restocking of supplies.
• Support scheduling and labor planning to meet demand.
• Coach and evaluate team performance and support career development.

Skills

Customer service

Team leadership

Training & development

Scheduling

Budgeting & profitability

Problem solving

Time management

Communication

Flexible schedule

Computer literacy

Education

High School diploma

Tools

Microsoft Office

Job description

Watermark Donut Co., LLC in Boston is hiring an Assistant Store Manager to join our Dunkin' franchise network. You will oversee store operations, lead a guest‑focused team, drive sales, and support the Restaurant Manager with training, scheduling, and performance management.

We offer a competitive salary of $46,000 to $50,000 per year plus perks, flexible scheduling, and opportunities for advancement. Join us to help fuel the day for customers and communities across Boston area.