Assistant Restaurant Manager: Lead Team & Guest Experience

Dunkin'; Kinston (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Dunkin' is seeking an Assistant Restaurant Manager to support the Restaurant Manager and shift leaders in daily operation. You will help lead the team, train staff, and ensure Dunkin' standards, recipes, and safety practices are followed to deliver a great guest experience.

The role emphasizes leadership, ongoing brand training, and cost-control to help profitability for a single restaurant. Fluent English and basic math/computer skills are required.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Lead team meetings with the Restaurant Manager.
• Oversee brand training programs and shift staff.
• Ensure brand standards and recipes are executed.
• Maintain guest-focused culture and drive guest satisfaction.
• Assist in new product rollouts, marketing and sampling.
• Support budgeting and inventory processes; manage cash handling.

Skills

Leadership

Teamwork

English fluency

Financial management

Customer focus

Time management

Problem solving

Motivating others

Job description

Dunkin' is seeking an Assistant Restaurant Manager to support the Restaurant Manager and shift leaders in daily operation. You will help lead the team, train staff, and ensure Dunkin' standards, recipes, and safety practices are followed to deliver a great guest experience.

The role emphasizes leadership, ongoing brand training, and cost-control to help profitability for a single restaurant. Fluent English and basic math/computer skills are required.