Assistant Restaurant Manager - Lead Team, Elevate Service

Dunkin' Donuts; Village of Hilton (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Dunkin' Donuts in Hilton, NY seeks an Assistant Restaurant Manager to support the Restaurant Manager and shift leaders in delivering exceptional guest experiences and operational excellence. The role focuses on leading the team, overseeing training, and ensuring brand standards and profitability in a fast-paced franchise setting.

You will contribute to schedule planning, inventory checks, vendor coordination, and compliance with safety and sanitation requirements, while maintaining positive

Qualifications

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality

Responsibilities

• Assist Restaurant Manager in daily operations and lead team meetings
• Oversee Brand Training programs and certify staff
• Ensure brand standards, recipes and systems are followed
• Create a guest-focused culture and respond to guest feedback
• Schedule labor to meet guest demand and service standards
• Assist with supplier and vendor orders and inventory management
• Manage cash handling according to franchisee policies
• Engage with Dunkin Brands Field Operations team as appropriate
• Conduct self-assessments and implement action plans

Skills

Basic computer skills

Fluent English

Basic math and financial management

Leadership experience in retail/food/h

Job description

Dunkin' Donuts in Hilton, NY seeks an Assistant Restaurant Manager to support the Restaurant Manager and shift leaders in delivering exceptional guest experiences and operational excellence. The role focuses on leading the team, overseeing training, and ensuring brand standards and profitability in a fast-paced franchise setting.

You will contribute to schedule planning, inventory checks, vendor coordination, and compliance with safety and sanitation requirements, while maintaining positive