Assistant Restaurant Manager

Rackson Restaurants; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the fast food sector is seeking an Assistant Restaurant Manager to oversee daily operations and ensure exceptional guest service. This role involves supporting the management team in staff management, financial performance, and maintaining safety standards. The ideal candidate will demonstrate strong leadership skills, a positive attitude, and a commitment to fostering a supportive work environment. With a focus on growth and values-based leadership, this opportunity promises ongoing career development and a people-first culture.

Benefits

401(k) with company match

Medical, dental, and vision insurance

Ongoing career development opportunities

Scholarship opportunities

Qualifications

• Must be at least 18 years old.
• Proficiency in English; Spanish helpful.
• Previous fast food management experience required.

Responsibilities

• Oversee restaurant activities during shifts ensuring smooth operations.
• Support management team in staff management and financial performance.
• Coordinate restaurant operations, including staffing and inventory management.

Skills

Leadership Skills

Communication Skills

Customer Service

Problem Solving

Time Management

Education

High School Diploma

Restaurant Management Experience

Tools

POS Systems

Job description

Join to apply for the Assistant Restaurant Manager role at Rackson Restaurants

Get AI-powered advice on this job and more exclusive features.

Assistant Restaurant Manager
$16.25 - 19.25 per hour

Overview

The Assistant General Manager (AGM) oversees all restaurant activities during their shift, ensuring smooth operations, exceptional guest service, and adherence to company standards. They support the management team in staff management and financial performance, playing a pivotal role in policy implementation, safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed.

Essential Functions

• Demonstrates self-awareness, motivates self and others, and proactively seeks feedback.
• Understands the impact of responsibilities on guests, team, and operations.
• Ensures adherence to brand standards for service, food quality, and safety.
• Creates a supportive environment for team members and resolves concerns promptly.
• Treats employees with respect, recognizes their efforts, and manages sales and labor effectively.
• Maintains cleanliness, maintenance, and service standards to uphold brand image.
• Plans and executes shift operations efficiently, following company guidelines for cost control.
• Leads with empathy, fairness, and teamwork, identifying and developing talent for future roles.
• Applies financial understanding to improve decisions and ensure cash handling procedures are followed.
• Ensures compliance with labor laws.
• Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties.
• Identifies trends and implements action plans for improvement, focusing on long-term sales growth.
• Motivates and trains team members, ensuring safety and quality standards are met.
• Supports business success by performing various duties as needed, including food prep, guest service, and cleaning.
• Other duties as assigned.

Qualifications for Success

• Must be at least 18 years old.
• High school diploma or equivalent; restaurant management experience preferred.
• Proficiency in English; Spanish helpful. Basic reading, writing, math, and computer/POS skills required.
• Previous fast food management experience required.
• Knowledge of food & beverage metrics, product specs, and management systems.
• Strong leadership skills, including leading by example and remaining calm under pressure.
• Ability to handle confidential information discreetly.
• Willingness to learn all areas of restaurant operations and work multiple stations.
• Positive attitude and genuine desire to serve and make others happy.
• Respectful and caring treatment of others.
• Strong communication skills in English and/or Spanish.
• Self-motivated, action-oriented, and accountable.
• Reliable attendance and transportation; flexible availability including weekends, evenings, and holidays.
• Physical ability to lift up to 50 pounds, stand for long periods, and perform various physical tasks.

What You Can Expect

• Competitive salary and bonus program.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Ongoing career and leadership development opportunities.
• Scholarship opportunities.
• People-first culture and authentic, values-based leadership.

About Rackson

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and commitment to values-based leadership. Putting people first is at the core of our culture. Join our all-star team!