Assistant Restaurant Manager

Plazahotelelpaso; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Restaurant Manager to enhance guest experiences and uphold service excellence. This dynamic role involves managing restaurant operations, ensuring food quality, and leading a dedicated team. You'll interact with guests for feedback, resolve complaints, and maintain compliance with safety standards. Join a vibrant team that values service and sustainability, and take the next step in your career within the food and beverage industry. If you have a passion for hospitality and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 2-5 years of restaurant experience required.
• Associate degree preferred.

Responsibilities

• Manage restaurant operations and ensure guest satisfaction.
• Oversee staff training, scheduling, and performance.
• Ensure compliance with safety and sanitation standards.

Skills

Guest Service

Team Management

Food Quality Control

Sanitation Standards

Problem Resolution

Marketing Skills

Education

Associate Degree

Job description

Opportunity: Assistant Restaurant Manager

Assist in the effective management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Potential Career Path

Restaurant or Banquet Manager– Food and Beverage Manager – Food and Beverage Director

Essential Job Functions

1. Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
2. Ensure that food quality is consistent, appealing, and prepared to guest specifications.
3. Interact with guests to obtain feedback on quality of service and food in outlet.
4. Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
5. Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
6. Check that all equipment is in working order.
7. Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
8. Document inventory forecast usage and monitor supply.
9. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
10. Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
11. Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
12. Follow sustainability guidelines and practices related to HHM’s EarthView program.
13. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
14. Perform other duties as requested by management.

Position Requirements

1. Associate degree preferred.
2. 2-5 years restaurant experience required.

Work Environment and Context

1. Work schedule varies and will include working on holidays, weekends and alternate shifts.
2. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It