Assistant Restaurant Manager

HHM Hospitality; Philadelphia (Philadelphia County); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team as an Assistant Restaurant Manager at a leading hospitality firm. This role involves overseeing restaurant operations, ensuring exceptional guest service, and maintaining high standards of food quality and safety. You'll train and manage staff, handle guest feedback, and contribute to marketing efforts. With a focus on sustainability and excellence, this position offers a chance to grow your career in a vibrant environment. If you're passionate about hospitality and ready to make a difference, this opportunity is perfect for you!

Qualifications

• 2-5 years of restaurant experience required.
• Associate degree preferred.

Responsibilities

• Assist in managing restaurant operations and ensuring guest satisfaction.
• Train and support staff to meet brand standards.
• Oversee compliance with sanitation and safety regulations.

Skills

Guest Service Management

Food Quality Control

Staff Training and Development

Sanitation and Safety Standards

Inventory Management

Marketing and Menu Creation

Education

Associate Degree

Job description

Overview

Opportunity: Assistant Restaurant Manager

Assist in the effective management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Potential Career Path

Restaurant or Banquet Manager– Food and Beverage Manager – Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Ensure that food quality is consistent, appealing, and prepared to guest specifications.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
• Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
• Check that all equipment is in working order.
• Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
• Document inventory forecast usage and monitor supply.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
• Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Associate degree preferred.
• 2-5 years restaurant experience required.

Work Environment and Context

• Work schedule varies and will include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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