Assistant Restaurant Manager

Rackson Restaurants; West Chester (Chester County); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Assistant Restaurant Manager, where you'll oversee daily operations and ensure exceptional guest service. This role is perfect for those passionate about the food industry, offering a chance to lead a dynamic team in a fast-paced environment. With a commitment to values-based leadership, you'll foster a positive workplace culture while driving efficiency and profitability. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in a thriving organization that prioritizes its people.

Benefits

401(k) with company match

Medical, dental, and vision insurance

Paid time off

Career development opportunities

People-first culture and leadership

Qualifications

• Must be at least 18 years old with a high school diploma.
• Previous fast food management experience required.

Responsibilities

• Oversees restaurant activities during shifts ensuring smooth operations.
• Motivates and trains team members while managing sales and labor.

Skills

Leadership

Communication

Customer Service

Financial Understanding

Adaptability

Education

High School Diploma

Tools

Restaurant Management Systems

Job description

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Job Details

• Position: Assistant Restaurant Manager
• Salary: $16.25 - $19.25 per hour

Reports To

Restaurant General Manager

Role Overview

The Assistant General Manager (AGM) oversees all restaurant activities during their shift, ensuring smooth operations, exceptional guest service, and compliance with company standards. They support the management team in staff and financial management, policy implementation, safety standards, and fostering a positive work environment. They assist in decision-making, training, and maintaining restaurant efficiency and profitability, and may execute limited GM duties as needed.

Essential Functions

• Demonstrates self-awareness, motivates self and others, seeks feedback
• Understanding of impact on Guests, Team, and Operations
• Adheres to brand standards for service, food quality, and safety
• Creates supportive environment, resolves concerns promptly
• Respects employees, manages sales and labor effectively
• Maintains cleanliness, standards, and brand image
• Plans and executes shift operations efficiently
• Leads with empathy, fairness, and develops talent
• Uses financial understanding for business decisions
• Ensures compliance with labor laws
• Coordinates staffing, inventory, and administrative duties
• Identifies trends and implements improvements
• Motivates and trains team members
• Supports hands-on tasks as needed
• Other duties as assigned

Qualifications

• Must be at least 18 years old
• High school diploma or equivalent, restaurant management experience preferred
• Fluent in English; Spanish helpful
• Previous fast food management experience required
• Knowledge of food & beverage metrics and management systems
• Strong leadership and communication skills
• Ability to handle confidential information
• Willingness to learn all areas of restaurant operations
• Positive attitude, respectful, and customer-focused
• Self-motivated, reliable, and adaptable to various shifts
• Physical ability to perform job duties, including lifting up to 50 pounds and standing for long periods

What We Offer

• Competitive salary and bonus programs
• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off
• Career development opportunities
• People-first culture and leadership

About Rackson

Rackson is recognized as a top QSR operator in the US, committed to values-based leadership and putting people first. Join our all-star team!