Assistant Restaurant GM — Team Leader & Guest Experience

Jimmy John's Sandwiches; Jackson Square (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Jimmy John’s is seeking an Assistant Restaurant General Manager to oversee daily restaurant operations when the RGM is away, ensuring standards and profitability. You will lead a team, manage schedules, and uphold food safety while delivering high-quality products and guest service in a fast-paced setting.

The ARGM will recruit, develop, and motivate staff, promote a positive team atmosphere, and ensure compliance with company policies. Evening and weekend hours are required.

Qualifications

• Must have a valid driver’s license.
• Ability to work minimum 40 hrs/wk; including evenings and weekends.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to promote positive team atmosphere; opportunities for growth/development.

Responsibilities

• Direct daily operations in the RGM’s absence; ensure compliance with company standards and profitability.
• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers; keep restaurant clean and equipment in good working condition.
• Ensure ingredients and menu items are properly stored, handled, prepared, and presented with food safety in mind.
• Manage administrative responsibilities.

Job description

Jimmy John’s is seeking an Assistant Restaurant General Manager to oversee daily restaurant operations when the RGM is away, ensuring standards and profitability. You will lead a team, manage schedules, and uphold food safety while delivering high-quality products and guest service in a fast-paced setting.

The ARGM will recruit, develop, and motivate staff, promote a positive team atmosphere, and ensure compliance with company policies. Evening and weekend hours are required.