Assistant Restaurant Manager — Guest Experience & Ops

Jimmy John's Sandwiches; Cherokee Park (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Jimmy John's in Tennessee seeks an Assistant Restaurant General Manager (ARGM) to lead daily operations in the RGM's absence, uphold company standards, and ensure guest satisfaction with high-quality products and services.

The ARGM directs team members, assists with recruitment and scheduling, maintains a safe, clean dining environment, and ensures proper food handling and presentation. This role emphasizes leadership and profitability.

Qualifications

• Minimum 40 hrs/week including evenings and weekends.
• Read, write, and interpret safety rules, operating and maintenance instructions, and procedures manuals.
• Promote a positive team atmosphere; opportunities for growth and development.
• Must have a valid driver’s license.

Responsibilities

• Address and resolve guest inquiries and concerns in a timely manner.
• Engage with guests to ensure positive experiences.
• Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment; ensure the restaurant is clean and equipment is in good working condition.
• Ensure ingredients and menu items are stored, handled, prepared, and presented with proper food safety.
• Manage administrative responsibilities.

Job description

Jimmy John's in Tennessee seeks an Assistant Restaurant General Manager (ARGM) to lead daily operations in the RGM's absence, uphold company standards, and ensure guest satisfaction with high-quality products and services.

The ARGM directs team members, assists with recruitment and scheduling, maintains a safe, clean dining environment, and ensures proper food handling and presentation. This role emphasizes leadership and profitability.