Assistant Restaurant GM: Lead Ops & Guest Experience

Jimmy John's; Highland Park (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Jimmy John's in Highland Park, TN is seeking an Assistant Restaurant General Manager (ARGM) to direct daily operations in the RGM’s absence, upholding company standards and delivering high‑quality products and service to every guest.

The ARGM will lead the team, address guest inquiries promptly, assist RGM with recruiting and scheduling, maintain a safe, clean environment, ensure proper food storage and handling, and manage administrative duties, typically working 40 hours per week.

Responsibilities

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
• Manage administrative responsibilities.

Job description

Jimmy John's in Highland Park, TN is seeking an Assistant Restaurant General Manager (ARGM) to direct daily operations in the RGM’s absence, upholding company standards and delivering high‑quality products and service to every guest.

The ARGM will lead the team, address guest inquiries promptly, assist RGM with recruiting and scheduling, maintain a safe, clean environment, ensure proper food storage and handling, and manage administrative duties, typically working 40 hours per week.