Executive Restaurant Leader — Guest Experience & Team Growth

Jimmy John's; Jackson Square (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Jimmy John’s is seeking a Restaurant General Manager to ensure compliance with company standards across operations, guest relations, and financial accountability. The role focuses on recruiting and retaining team members, scheduling, maintaining a safe environment, and delivering high-quality products and service.

The RGM will also manage inventory, food safety, local marketing, and administrative duties such as timekeeping and sales reporting.

Qualifications

• Ability to work minimum 50 hrs/wk; including evenings and weekends.
• An associate’s degree or equivalent, and at least one year related experience and/or training.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to promote positive team atmosphere; opportunities for growth/development.
• Must have a valid driver’s license.

Responsibilities

• Address and resolve guest inquiries and concerns.
• Take responsibility for positive engagement with guests.
• Recruit, hire, develop and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
• Maintain a local marketing program that will continue to grow sales.
• Manage administrative responsibilities such as employee time keeping, inventory management, cash handling and sales reporting.

Skills

Team leadership

Team management

Customer engagement

Food safety knowledge

Inventory management

Cash handling

Education

Associate’s degree or equivalent

Job description

Jimmy John’s is seeking a Restaurant General Manager to ensure compliance with company standards across operations, guest relations, and financial accountability. The role focuses on recruiting and retaining team members, scheduling, maintaining a safe environment, and delivering high-quality products and service.

The RGM will also manage inventory, food safety, local marketing, and administrative duties such as timekeeping and sales reporting.