Assistant Restaurant General Manager - Goldfinch Tavern

Four Seasons

Seattle (WA)

On-site

USD 83,000 - 87,000

Full time

4 days ago

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Benefits offered by this job

Medical, Dental, & Vision Insurance

401K Retirement Savings Plan

Complimentary Room Nights

Complimentary Meals

Employee Assistance Program

Paid Time Off

Job summary

Four Seasons Hotel Seattle is seeking an Assistant Restaurant General Manager at Goldfinch Tavern who is passionate about delivering exceptional dining experiences. In this full-time role, you will plan, organize, and lead the service team, ensuring guest satisfaction and operational excellence across breakfast, lunch, and dinner.

U.S. work authorization is required and you will report to the Goldfinch Tavern General Manager.

Qualifications

Bachelor's degree in hotel/restaurant management.
2 years of leadership experience in Food & Beverage.
Strong knowledge of division operations and hospitality standards.
Experience with POS and F&B computer systems (MICROS, OpenTable).

Responsibilities

Select, train, lead, and coach all restaurant employees to meet standards.
Be visible in operations, recognize good performance, handle guest concerns.
Ensure quality of all food items, ingredients and prep, and wine knowledge.
Control labor and operating costs through scheduling and purchasing.
Attend operational meetings for coordination between departments.
Observe facilities and equipment, suggesting improvements as needed.
Follow Four Seasons policies and standards of conduct; work harmoniously with staff.

Skills

Leadership experience

Guest service excellence

Communication skills

Education

Bachelor's degree in hotel/restaurant management

Tools

MICROS

Microsoft Office

OpenTable

Labor management systems

Payroll systems

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Assistant Restaurant General Manager - Full time

Four Seasons Hotel Seattle

Four Seasons Hotel Seattle i s looking for an Assistant Restaurant General Manager at Goldfinch Tavern who is enthusiastic about joining a team that is focused on creating the ultimate dining experience . The Assistant Restaurant General Manager is part of a dynamic team that provides award winning service to our restaurant and hotel guests . The ideal candidate will plan, organize, control, and direct the work of employees in Goldfinch Tavern while ensuring guest satisfaction. This position reports to the Goldfinch Tavern General Manager . U.S. work authorization is required for this position.

Key Elements of the Job

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel of the F&B division, to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.
Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
Attend regular operational meetings to ensure effective coordination and cooperation between departments.
Observe the physical condition of facilities and equipment in the F&B division and make recommendations for corrections and improvements as needed.
Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Work harmoniously and professionally with co-workers and supervisors.

Preferred Qualifications and Skills

Bachelor's degree specializing in hotel/restaurant management
Two years of leadership experience in Food and Beverage, including leadership oversight of multiple outlets and departments
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
Requires ability to operate computer equipment and other food & beverage computer systems, including MICROS, Microsoft Office, OpenTable and labor management and payroll systems
Positive attitude with a generous and uplifting team approach
Ability to proactively anticipate and prioritize the needs of the guest
Energetic and professional approach to his/her craft

Benefits Include: