The Handle Bar General Manager

Four Seasons; Wyoming (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Discounted housing available

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

F&B discounts

Job summary

Four Seasons Resort Jackson Hole is seeking an experienced food & beverage leader to guide our restaurants and lounges with exceptional service and a focus on quality. You will coach teams, design menus and wine lists, and drive revenue while maintaining luxury standards.

Responsibilities include guest satisfaction, cost control, and collaboration with senior leadership to deliver memorable guest experiences in a mountain luxury setting.

Qualifications

• Minimum 2–3 years in food & beverage leadership roles.
• College degree in hotel/restaurant management or equivalent experience.
• Ability to lead and motivate diverse teams in a luxury setting.
• Demonstrated knowledge of wine, menu design, and service standards.

Responsibilities

• Lead and coach restaurant and lounge teams to meet cultural standards.
• Handle guest concerns and special requests with professionalism.
• Collaborate with F&B Director and Executive Chef on menus and wine lists.
• Manage pre-shifts and ensure effective communication of service expectations.
• Drive promotions, revenue, and profitability through innovative programs.
• Monitor labor, budgeting, purchasing, and inventory controls.

Skills

Experience in F&B leadership

Flexible schedule

Staff coaching

Education

College degree in hotel/restaurant management or equivalent

Tools

MICROS

Microsoft Office

OpenTable

Labor management systems

Payroll systems

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It’s an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there’s always something new to discover in heart of the American West.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in the hotel’s restaurants and lounges to ensure that established cultural and core standards are met.
• Handle complaints, concerns or special requests for guests, clients, and group contacts.
• Work closely with the F&B Director, and Executive Chef to design menu and wine list while ensuring excellent product quality at a fair price.
• Perform pre-shifts to ensure for outlet to communicate important service announcements or expectations.
• Be the driving force behind innovative promotions and offers to increase revenue/profit.
• Achieve revenue and profit targets, participate in drafting and implementation of the marketing plan, drive up selling program.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, group contacts and new patrons.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for our fine dining operations, while following and maintaining all local, state, and federal laws relating to alcohol service and consumption.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

Preferred Qualifications

• Must be willing to work a flexible schedule. This will include early mornings, evenings, weekends and holidays.
• Ability to operate computer equipment and other food & beverage computer systems, including MICROS, Microsoft Office, OpenTable and labor management and payroll systems
• College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
• Two to three years previous experience in food & beverage leadership positions.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Ability to push, pull and loft up to 50 lbs.
• Ability to be on feet up to 8 hours.
• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available
• Employee Travel Program
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

Four Seasons is an Equal Opportunity, Affluent Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal