Senior Registrar

Fortis College; Columbia, Northern (SC, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Fortis College is seeking a Senior Registrar to lead the Registrar's Office, ensuring accurate student records and compliance with FERPA and accreditation standards. The role requires oversight of staff, process improvement, and collaboration with campus departments.

The position is full-time and exempt, with occasional evening and weekend hours. Strong organizational, communication, and data-management skills are essential for success in a fast-paced campus environment.

Qualifications

• Five+ years as Registrar or in a related administrative office.
• Supervisory or management experience is required.
• Strong knowledge of FERPA and regulatory standards.

Responsibilities

• Lead the day-to-day operations of the Registrar's Office.
• Supervise and support the Registrar/Assistant Registrar, including training and oversight.
• Develop and improve processes for efficient, accurate, and compliant record management.
• Coordinate with campus departments to maintain consistent academic policies and procedures.
• Maintain accurate, secure, and confidential student records; conduct regular audits.
• Coordinate registration and develop the campus master schedule; support planning.
• Prepare reports for leadership and accrediting bodies; assist with events and audits.

Skills

Leadership

Regulatory compliance

Records management

Attention to detail

Education

Bachelor’s degree in Business or Higher Education Administration

Tools

CampusVue

Microsoft Office

Job description

The Senior Registrar is a key member of the campus leadership team, reporting directly to the Campus President. This role is responsible for maintaining the accuracy, integrity, and security of student academic records while ensuring compliance with institutional, accreditation, state, and federal regulations.

The Senior Registrar oversees the daily operations of the Registrar's Office, supervises Registrar staff (as applicable), manages student scheduling and registration, supports reporting requirements, and serves as a resource during audits and accreditation reviews. This position requires excellent organizational skills, attention to detail, and a commitment to providing outstanding service to students, faculty, and staff.

This is a full-time, exempt position. Evening and occasional Saturday hours may be required.

What You’ll Do

• Lead the day-to-day operations of the Registrar's Office.
• Supervise and support the Registrar/Assistant Registrar, including training and performance oversight.
• Develop and improve processes that ensure efficient, accurate, and compliant record management.
• Coordinate with campus departments to maintain consistent academic policies and procedures.

Student Records & Compliance

• Maintain accurate, secure, and confidential student academic records.
• Ensure compliance with FERPA, accreditation standards, and all applicable state and federal regulations.
• Conduct regular audits of student files to ensure required documentation is complete.
• Respond promptly and accurately to requests for student records and academic information.
• Maintain official academic catalogs and related documents.
• Manage data entry and record maintenance within CampusVue.
• Process transfer credit information and evaluate graduation eligibility.

Registration & Scheduling

• Coordinate registration for new and returning students.
• Develop and manage the campus master schedule.
• Assist with enrollment projections and classroom planning.
• Support academic planning to ensure students remain on track for graduation.

Reporting & Academic Support

• Prepare reports for institutional leadership, regulatory agencies, and accrediting bodies.
• Compile and analyze enrollment, academic, and statistical reports.
• Monitor academic standing, including probation, Dean’s List, and President’s List.
• Assist with commencement, orientation, and other academic events.
• Provide administrative support to the Dean and Associate Dean as needed.

Leadership

• Deliver exceptional customer service to students, faculty, and staff.
• Participate in professional development and campus committees.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree in Business, Higher Education Administration, or a related field.
• Minimum of five (5) years of experience as a Registrar or in a related administrative office environment.
• At least two (2) years of supervisory or management experience.
• Strong knowledge of records management and regulatory compliance.
• Excellent organizational, analytical, and problem‑solving skills.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office.
• Ability to manage multiple priorities in a fast‑paced environment.
• High level of professionalism, integrity, and discretion when handling confidential information.

Preferred Qualifications

• Experience working in higher education, preferably in a career or technical college environment.

What Success Looks Like

Successful candidates will demonstrate the ability to:

• Maintain accurate and compliant student records.
• Consistently apply institutional academic policies and FERPA regulations.
• Produce timely and accurate reports.
• Effectively manage registration and scheduling processes.
• Lead and support Registrar staff while promoting operational excellence.
• Communicate professionally with students, faculty, and campus leadership.
• Demonstrate strong organization, initiative, accountability, and attention to detail.
• Full-time, exempt position.
• Primarily office-based environment.
• Evening and occasional weekend hours may be required to support campus operations.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select “Decline to Identify” for each question. Thank you for your voluntary cooperation.