Financial Aid Technician

Fayetteville Technical Community College; Fayetteville (NC); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Property and Casualty Insurance

Retirement Benefits

Cancer – Intensive Care or Critical**(

Employee Assistance Program

TRICARE Supplement Benefits

NC State Health Plan

Job summary

Fayetteville Technical Community College is seeking a Financial Aid Technician to support students and staff with financial aid requirements and eligibility determinations. The role involves evaluating applicant files, providing administrative support to the Assistant Director of Financial Aid, and coordinating activities with college divisions, lenders, and state agencies.

Competitive benefits are included.

Qualifications

• An Associate’s degree from an accredited college with major course work in accounting, or equivalent.
• Two years of increasingly responsible general clerical experience including one year of accounting clerical or related experience.

Responsibilities

• Verify and analyze account information.
• Interpret and explain College policies and procedures relating to financial aid.
• Process financial aid awards, input data, assign account codes, make adjusting entries, and balance assigned funds and accounts.
• Coordinate with students, faculty, staff, lenders, and agencies to meet needs and resolve issues.
• Prepare applicable financial aid reports related to the assigned area of responsibility.
• Respond to inquiries from faculty, administrative staff, and students regarding awards and related policies.

Education

Associate’s degree in accounting or closely related field

Two years of general clerical experience including one year of accounting clerical or related experience

Job description

Screening of applications will begin immediately.

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

“ Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension.”

Candidate(s) recommended for hire are subject to a criminal background check.

Position Information

Position Title

Fayetteville Technical Community College is recruiting for a new member to join our Student Services Team and now accepting applications for a full-time Financial Aid Technician ! The Financial Aid Technician provides information and assistance to students and college personnel regarding financial aid requirements, and related information; to evaluate applicant files to determine financial aid eligibility; provide highly responsible administrative support to an Assistant Director of Financial Aid; to coordinate assigned activities with other college divisions, federal and state agencies, other institutions and various lenders; and perform other duties as assigned.

We offer a valuable benefits package that includes the following: NC State Health Plan.

Duties may include, but is not limited to, the following:

• Verify and analyze account information.
• Participate in the researching of complex problems and discrepancies in students’ payment records.
• Interpret and explain College policies and procedures relating to financial aid.
• Respond to requests and inquiries from faculty, administrative staff, and student regarding account dispositions.
• Explain College policies and procedures related to assigned accounts.
• Maintain various accounting records and reports for the College’s financial aid program including grants, loans, and scholarships.
• Serve as a liaison between students, College personnel, other colleges, lenders, and guarantee agencies to meet the needs of all groups and resolve issues.
• Process financial aid awards, input data, assign account codes, make adjusting entries, and balance assigned funds and accounts.
• Prepare applicable financial aid reports related to assigned area of responsibility.
• Conduct account analysis and reconcile differences.
• Answer questions, advise, and coordinate with other departments and outlying locations regarding financial aid awards, activities, transactions, and related policies and procedures.
• Perform related duties as assigned.

Minimum Qualifications

An Associate’s degree from an accredited college with major course work in accounting, or a closely related field; or equivalent. Two years of increasingly responsible general clerical experience including one year of accounting clerical or related experience.

Contract

Full or Part Time Full Time

College Pay Scale

College Pay Scale Minimum starting salary $41,375 annually

Number of Months

Number of Months 12

Employee Benefits

• Property and Casualty Insurance
• Retirement Benefits
• Cancer – Intensive Care or Critical Care
• Employee Assistance Program
• TRICARE Supplement Benefits
• NC State Health Plan

Posting Number

Posting Number S95-26

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date

Close Date 09/25/2026

Open Until Filled

Open Until Filled No

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
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  • NCCCS System Office
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  • USJoblink
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