Assistant Property Manager (The Knolls Apartments)

WinnCompanies; Santa Ana (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

401(k) plan options

Medical, Dental & Vision plans

Flexible Spending Account

Dependent Care FSA

Health Savings Account (HSA)

Long Term Disability

Short Term Disability

Life Insurance

Employee Assistance Program

Commuter and Parking Reimbursement

Hybrid schedules available

Job summary

WinnCompanies is seeking an Assistant Property Manager for The Knolls Apartments, a 260-unit affordable community in Orange, CA. You will support the Property Manager with leasing, rent processing, accounts receivable/payable, and resident relations.

The role requires 1-3 years of property management experience, LIHTC knowledge, and strong communication. The position typically runs Monday–Friday, 8:00 AM–5:00 PM, with pay between $24.00 and $26.00 per hour depending on experience.

Qualifications

• High school diploma or GED equivalent.
• 1-3 years of property management experience.
• 1 year of supervisory/managerial experience.
• LIHTC experience.
• A current driver's license in good standing.
• Proficient with web-based applications and Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Ability to work with a diverse group of people.

Responsibilities

• Monitor collections and post rent payments.
• Enforce the collection policy and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
• Provide exceptional customer service.
• Respond timely to resident issues and complaints promoting positive resident relations.
• Assist in all facets of physical and financial Management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable from issuing purchase orders to processing invoices.

Skills

Communication

Customer service

Multitasking

Adaptability

MS Office

Education

High school diploma

Associate's degree

LIHTC/HUD experience

Tools

Yardi

RealPage

Job description

At WinnCompanies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 28 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities.

We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.

Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities.

WinnCompanies is looking for an Assistant Property Manager to join our team at The Knolls Apartments, a 260-unit affordable housing community located in Orange, CA.

In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.

The pay range for this role is $24.00-$26.00 per hour dependent on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM.

Responsibilities

• Monitor collections and post rent payments.
• Enforce the collection policy and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
• Provide exceptional customer service.
• Respond timely to resident issues and complaints promoting positive resident relations.
• Assist in all facets of physical and financial Management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable from issuing purchase orders to processing invoices.

Requirements

• High school diploma or GED equivalent.
• 1 - 3 years of relevant property management experience.
• 1 year of supervisory / managerial experience.
• Experience with LIHTC (Low Income Housing Tax Credit)
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Proficient with web-based applications and various computer systems, such as Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills. Superb attention to detail.
• Adaptable to change.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Associate's degree.
• Experience with LIHTC and HUD.
• Bilingual in English and Spanish.
• Good understanding of the certification / recertification process.
• Experience with Yardi or RealPage property management software.

Our Benefits

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays, 12 for MA employees; Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of

WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you

Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from

We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares

We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.